How to Easily Cancel an Uber Eats Order | Step-by-Step Guide

How to Cancel an Order on Uber Eats

Ordering food from Uber Eats is a convenient way to get your favorite meals delivered right to your door. But what happens if you change your mind or you realize you made a mistake? Luckily, it’s easy to cancel an order on Uber Eats.

In this article, we’ll walk you through the steps on how to cancel an order on Uber Eats, both before and after it’s been placed. We’ll also provide some tips on how to avoid having to cancel orders in the future.

So whether you’re a first-time user or you’re just looking for a refresher, read on for all the information you need to know about canceling orders on Uber Eats.

Step Action Explanation
1 Open the Uber Eats app On your phone, open the Uber Eats app.
2 Tap the “Menu” icon In the bottom right corner of the app, tap the “Menu” icon.
3 Tap “Your Orders” Under “Your Orders”, tap the order you want to cancel.
4 Tap “Cancel” Tap the “Cancel” button to confirm that you want to cancel your order.

How to Cancel an Order Before It’s Placed

If you’ve decided not to order food from Uber Eats, you can cancel your order before it’s placed. Here’s how:

1. Open the Uber Eats app and tap the “Menu” icon in the bottom right corner.
2. Tap the “Orders” tab at the top of the screen.
3. Find the order you want to cancel and tap the “X” button next to it.
4. Tap “Confirm” to cancel your order.

Your order will be cancelled and you won’t be charged.

How to Cancel an Order After It’s Placed But Before It’s Picked Up

If you’ve placed an order on Uber Eats but changed your mind, you can cancel your order before it’s picked up. Here’s how:

1. Open the Uber Eats app and tap the “Menu” icon in the bottom right corner.
2. Tap the “Orders” tab at the top of the screen.
3. Find the order you want to cancel and tap the “Cancel” button.
4. Tap “Confirm” to cancel your order.

Your order will be cancelled and you’ll be refunded for the full amount.

Note: You can only cancel an order before it’s picked up. If your order has already been picked up, you cannot cancel it.

If you need to cancel an order on Uber Eats, you can do so before it’s placed or after it’s placed but before it’s picked up. Just follow the steps in this guide to cancel your order and get a refund.

How to Cancel an Order on Uber Eats Before It’s Picked Up

If you’ve changed your mind about an order before it’s been picked up, you can cancel it through the Uber Eats app or website. Here’s how:

From the Uber Eats app:

1. Open the app and go to your Orders tab.
2. Tap the order you want to cancel.
3. Tap the Cancel button.
4. Confirm that you want to cancel the order.

From the Uber Eats website:

1. Go to the Uber Eats website and sign in to your account.
2. Click on the Orders tab.
3. Click the order you want to cancel.
4. Click the Cancel button.
5. Confirm that you want to cancel the order.

Once you’ve canceled your order, you’ll receive a refund for the full amount.

How to Cancel an Order on Uber Eats After It’s Been Picked Up

If your order has already been picked up, you can still cancel it, but you won’t be eligible for a refund. Here’s how:

From the Uber Eats app:

1. Open the app and go to your Orders tab.
2. Tap the order you want to cancel.
3. Tap the Cancel button.
4. Tap I understand that I won’t be refunded.
5. Confirm that you want to cancel the order.

From the Uber Eats website:

1. Go to the Uber Eats website and sign in to your account.
2. Click on the Orders tab.
3. Click the order you want to cancel.
4. Click the Cancel button.
5. Click I understand that I won’t be refunded.
6. Confirm that you want to cancel the order.

Once you’ve canceled your order, the driver will be notified and they’ll be able to dispose of the food.

How to Get a Refund for a Canceled Order

If you cancel an order before it’s been picked up, you’ll automatically receive a full refund. If you cancel an order after it’s been picked up, you won’t be eligible for a refund. However, you can still contact Uber Eats customer support and request a refund. Here’s how:

From the Uber Eats app:

1. Open the app and go to your Settings tab.
2. Tap Help.
3. Tap Contact Us.
4. Select the reason for your refund.
5. Provide details about your refund request.
6. Submit your request.

From the Uber Eats website:

1. Go to the Uber Eats website and sign in to your account.
2. Click on the Help tab.
3. Click Contact Us.
4. Select the reason for your refund.
5. Provide details about your refund request.
6. Submit your request.

Once you’ve submitted your refund request, Uber Eats customer support will review your request and get back to you within 24 hours.

By following these steps, you can easily cancel an order on Uber Eats before or after it’s been picked up. If you cancel an order before it’s been picked up, you’ll automatically receive a full refund. If you cancel an order after it’s been picked up, you won’t be eligible for a refund, but you can still contact Uber Eats customer support and request a refund.

How do I cancel an order on Uber Eats?

You can cancel an order on Uber Eats by following these steps:

1. Open the Uber Eats app and sign in to your account.
2. Tap the “Menu” icon in the bottom right corner of the screen.
3. Tap the “Orders” tab.
4. Find the order you want to cancel and tap the “Cancel” button.
5. Confirm that you want to cancel the order.

Your order will be canceled and you will be refunded for any items that have not been picked up or delivered.

What if I want to cancel my order after it has been placed?

You can still cancel your order after it has been placed, but you may not be eligible for a refund. To cancel your order, follow the steps above. If you are not eligible for a refund, you will see a message that says “Your order cannot be canceled.”

What if I have already paid for my order?

If you have already paid for your order, you will be refunded for the full amount. The refund will be processed to the same payment method that you used to place the order.

How long will it take to receive my refund?

Refunds are processed within 5-7 business days. You will receive an email confirmation when your refund has been processed.

Can I cancel my order if the food has already been delivered?

No, you cannot cancel your order once the food has been delivered. If you are not satisfied with your order, you can contact Uber Eats customer support for assistance.

How do I contact Uber Eats customer support?

You can contact Uber Eats customer support by following these steps:

1. Open the Uber Eats app and sign in to your account.
2. Tap the “Menu” icon in the bottom right corner of the screen.
3. Tap the “Help” tab.
4. Select the topic you need help with.
5. Tap the “Contact Us” button.
6. Follow the instructions to submit your request.

You will receive a response from Uber Eats customer support within 24 hours.

In this blog post, we have discussed how to cancel an order on Uber Eats. We have covered the steps to cancel an order before it is placed, as well as how to cancel an order after it has been placed. We have also provided information on how to cancel an order if you are having trouble with the app.

We hope that this blog post has been helpful. If you have any further questions, please do not hesitate to contact Uber Eats customer support.

Here are some key takeaways from this blog post:

  • To cancel an order before it is placed, open the Uber Eats app and go to your cart. Tap the “X” next to the item you want to cancel.
  • To cancel an order after it has been placed, open the Uber Eats app and go to your “Orders” tab. Tap the “Cancel” button next to the order you want to cancel.
  • If you are having trouble canceling an order, you can contact Uber Eats customer support.

Author Profile

Kelsey Hammons
Kelsey Hammons
I was born and raised in the fabulous state of Maryland but recently decided to pack up my stuff and move to the Midwest city they call Chicago.

I hope to capture all of my life’s adventures of living in the windy city. AKA the food I cook, my journey to the Chicago Marathon, the books I read and the trashy TV shows I watch. I’m a health-nut, book-worm and exercise fiend.

Join me, Kelsey, on this exciting journey as I embrace the challenges and joys of my new life in Chicago. From mastering the art of healthy cooking to hitting the pavement for marathon training, my blog is a window into my world of self-discovery and fun.

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